I was able to establish a comfortable working relationship with Tom very quickly. He is prompt when returning calls and replying to e-mails. I’ve found time estimates to be accurate and project deadlines have always been met.
His work is strong, but more than that it’s clean and precise. He epitomizes the concept of giving the customer what they need, not what they want. He takes what I ask for and evaluates it for solid design practice and printing ease. I know that he will give me an honest opinion when asked, yet he respects my opinion when we disagree. Tom has become a true partner in every sense of the word.